Reception / Lobby Area
For the staff's and the guests' health protection purposes, check-ins will take place in the open area out of the reception and lobby using POS devices. In Anemomylos Residence, it is architecturally possible to check in at the open area without being crowded and of course while maintaining the necessary distances of at least 2m.
Check-out will also take place in the open area out of the reception and lobby. The final bill and receipts will be emailed to the guests' email address directly during payout.
The communication with Reception will not be taking place with the physical presence of customers and staff but through via e-mail, Whats app, Viber, Facebook Messenger.Mandatory extension of duration of check-out and check-in times between stays (check out by 11am and check in from 3pm) so that rooms can be thoroughly cleaned and disinfected and aired out through natural ventilation
When requested, staff should be able to: a) inform guests on the hotel’s rules and the new measures taken to address incidents, b) provide useful information to health care providers regarding the locations of public and private hospitals, Covid-19 reference hospitals and pharmacies in the area and c) provide personal protective equipment (masks, gloves) when requested.